Privacy Policy

Steneral Consulting ("Steneral," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through www.steneral.com (the "Website") and our text messaging (SMS) program, how we use it, and the choices you have.

1. Information We Collect

Information you provide. When you use our contact form, email us, or call us, we may collect your name, email address, mobile phone number, and the content of your message. If you opt in to text messages, we also record your consent, including the date and time it was given and the phone number it applies to.

Information collected automatically. Like most websites, our web server automatically records basic technical information such as your IP address, browser type, the pages you visit, and the date and time of your visit. We use this information to operate, secure, and troubleshoot the Website.

2. How We Use Your Information

• To respond to your inquiries and provide customer support;
• To send text messages you have agreed to receive, as described in Section 4;
• To operate, maintain, and improve the Website and protect it against misuse; and
• To comply with applicable laws and legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All of the categories of sharing described below exclude text messaging originator opt-in data and consent.

We may share personal information only:

• With service providers who help us operate the Website and deliver our communications (for example, web hosting, email, and SMS delivery providers), who may use the information only to perform those services for us;
• When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Steneral, our clients, or others; and
• In connection with a merger, acquisition, or sale of all or part of our business, subject to this Privacy Policy.

4. Text Messaging (SMS)

If you provide your mobile number and check the consent box on our contact form, you agree to receive text messages from Steneral Consulting about your inquiry and customer support. Consent is not a condition of any purchase.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out. You will receive one final message confirming that you have been unsubscribed.
• Reply HELP for help, or contact us at info@steneral.com or +1 (302) 601-7644.
• Carriers are not liable for delayed or undelivered messages.

See our Terms & Conditions for the full terms of our SMS program.

5. Cookies and Third-Party Services

The Website does not use advertising or tracking cookies. Our Contact page includes an embedded Google Map, and our pages link to our Facebook and LinkedIn pages. These third parties may collect information according to their own privacy policies, which we encourage you to review.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to keep records of SMS consent and opt-outs, or as required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or withdraw your consent to text messages, by emailing info@steneral.com. You may also opt out of text messages at any time by replying STOP. Depending on where you live, you may have additional rights under applicable law.

9. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

11. Contact Us